Continuing to Keep Instagram Safe and Secure
March 25, 2023 (6 months ago)
Our priority is to establish a secure and encouraging community for all Instagram users. To ensure the safety of your account, there are some simple steps you can take, such as creating a robust password and activating two-factor authentication. You can also review and enhance your account's security by completing Instagram's Security Check-Up whenever you like.
Apart from these consistent safety measures, we are thrilled to introduce various new features that aim to enhance account safety and provide more assistance to users who lose access to their accounts.
Additional Account Support
We have introduced Instagram.com/hacked, a one-stop destination that provides comprehensive assistance to individuals who face account access issues or may have encountered hacking attempts.
If you're having trouble logging in to your account, simply enter Instagram.com/hacked on your mobile or desktop browser. You will then be prompted to select the reason for your login troubles, whether it's due to hacking, a forgotten password, lost access to two-factor authentication, or account disablement. After that, you can follow a set of steps to regain access to your account. If your information is linked to multiple accounts, you can choose the account that needs support.
We understand that losing access to your Instagram account can be a stressful experience, which is why we want to offer various options for individuals to regain access in case of such an event.
Earlier this year, we initiated a trial to allow users to request their friends to confirm their identity as a means of regaining access to their accounts. This feature is now accessible to all Instagram users. If you are ever locked out of your account, you can select two of your Instagram friends to verify your identity and help you regain access to your account.